Many people waste time arguing with customers over refunds and returns instead of just doing what is right. They will spend an hour arguing over a $5 refund when they could have won that customer over by handling it...
Customers will argue about the cost of something when they are not convinced of the value of the product. If you have issues with customers claiming your good or service costs too much then you need to either better...
Many people are trying to expand their businesses the hard way, through extra work and new services or products. There is another way that can cut out a lot of time and expense: the acquisition of a similar business...
Many people do not communicate in a way that really reflects their knowledge of a matter or their intelligence. Learn a few simple tweaks that can have a dramatic effect on how you are perceived and how your words...
Your business is not a part-time job, or something to get you by till the next form of entertainment you indulge in. It is something to be taken seriously and treated like a real business, not a hobby. Learn...
